Description
Provides a valuable insight into the experiences of minority ethnic communities both as patients and staff members in the NHS. It charts the nature of the problems they face, from language barriers to cultural misunderstandings. Issues of discrimination are explored and a unique insight is provided into the perceptions of a range of NHS staff in relation to the political climate in the wake of the Macpherson Report (1999). A fresh perspective is offered from the point of view of users into the concept of institutional racism, which questions the unwitting nature of prejudice as defined in the Report.
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